BOOKING CONFIRMATION AND DEPOSIT

Function areas are subject to availability so be sure to book your event in advance to ensure that your desired function area and date are available. A tentative booking will (on request) be held for a maximum period of seven (7) days. To confirm your function, a deposit is required (20% of the minimum food and beverage spend) as well as a signed booking form and a credit card authorisation form. Once both the deposit and confirmation form have been received your booking will be confirmed.

CANCELLATIONS

We appreciate that circumstances may occur, which could make it necessary for a function to be cancelled. In all instances written notice is required and the following deposit conditions will apply:

  • 30 days or more – full deposit refunded
  • 14 days – 30 days – 50% of deposit refunded
  • 4 days – 14 days – deposit kept by venue
  • Less than 4 days – client will incur full minimum food and beverage spend charge

FINAL GUEST NUMBERS AND EVENT DETAILS

So we can effectively organise your event, our functions team will require the confirmed final details and numbers in writing five days prior to the event. Tentative numbers are required ten days prior with final menu choices. All other final details required from your function coordinator are required five days prior.

PRICE VARIATIONS AND SURCHARGES

Although every effort is made by The Charming Squire management to maintain menu prices as printed, price variations may occur at the discretion of management.

FINAL PAYMENT

Once your final numbers have been received, a tax invoice will be issued upon your request, with your expected outstanding payment. This amount is required four days prior to your event. Any additional charges incurred between this time and throughout the duration of your event will be charged on conclusion of the event. In the event that guests can not attend on the night, no refund will be issued from the confirmed numbers. All payments will be authorised with the client prior to being processed. Payment options include: credit card, cash or direct debit. No cheques will be accepted.

MINIMUM SPENDS

A minimum spend is a requirement for all events unless negotiated otherwise. In the instance that a minimum spend is not reached, the remaining amount will go towards venue hire and will not be refunded.

FOOD AND BEVERAGE POLICY AND LICENSING

Due to the nature of the venue’s license and policies, we are unable to permit patrons, guests or invitees to bring liquor or food onto the premises.

CAKEAGE

$3 per head cakeage fee applies to all restaurant bookings and events wishing to bring external cakes in, this covers basic requirements and the inclusion of coulis and cream.

ENTRY REQUIREMENTS

Guests attending your function are welcome to enter the premises primarily for that purpose. Should your guests wish to utilize the venues other facilities, they must meet the required dress code.

RESPONSIBLE SERVICE OF ALCOHOL AND MINORS

Responsible Service of Alcohol applies to all functions. All guests under the age of 18 must have a guardian remain in the function at all times during their stay. All minors must vacate the premises by 10pm.

PROPERTY AND DAMAGES

The Charming Squire will take all due care with client/guests and third party property, however we do not take responsibility for any items that have been left behind, lost, stolen or damaged during your function. The organiser is financially responsible for any damage to the venues’ property and equipment as a result of your function, along with any damages to equipment hired for use during your function.

DECORATIONS

You are welcome to supply additional decorations to compliment your chosen theme in your booked function space only. Please check with your Function Coordinator before attaching fixtures to The Charming Squire property. The Charming Squire management takes no responsibility for damaged decorations or furnishings that are not compatible with the decorations you have supplied.

ADDITIONAL EQUIPMENT AND ENTERTAINMENT

All equipment and entertainment provided by the client must have prior permission from your Function Coordinator. The venue takes no responsibility if your provided equipment is incompatible throughout your function (prior testing can be arranged on request). If you wish to arrange a DJ, band or any other form of entertainment, they must be approved by your Function Coordinator. Your Function Coordinator can obtain a quote on your behalf from any of our preferred suppliers on request. Please note that strict sound limitations apply and management reserves the right to control the volume of any entertainment.

The Charming Squire | 07 3077 7254

Email – bookings@thecharmingsquire.com.au

133 Grey Street, South Bank